When you’re composing a blog once a week; time sure seems to fly by. As I promised when I started writing this “dog-blog” 30 weeks ago; every 10th week, What’s Buggin’ You? is going to go into extra innings and honor our Loyal employees. I consider my “doggie” self to be the Loyal team mascot, which is fine with me. The day to day hard work is performed by our inspectors, technicians, and administrative personnel. The Lupinis’ are proud of the effort everyone around here puts into their job. We all work towards one common goal; to completely satisfy the termite and pest control needs of our Loyal customers.
The following unsolicited testimonials are sent in by both our dedicated existing clients, as well as, the brand new clients we service on a daily basis. As I mentioned in the first two All-Star Reviews; testimonials are read by our company President, my Daddy, Nick Lupini at our Friday morning meetings. Each reading is followed by a nice round of applause. This is always the highlight of our company meetings. Enjoy:
“We have had Thomas (Wood) for years and we just love him! I could just take Thomas and keep him! My husband loves him, my mother that lives with us just loves him, and we really appreciate him!” A.J.
It’s all about the love!
“Cory (Bangert) did a great job – very reassuring. He had a great attitude and is a delightful person. We are looking forward to him doing our next service. He is an asset to your company.” A.B.
From receptionist: This lady, C.G., had many nice things to say about Lee (Gilbert) and even bought one of his books.
Lee has written several books; among them poetry, narrative, and technical. He’s a pretty smart guy; just ask him. Kidding Lee, I’m just kidding!
From receptionist: Ms. J.S. called to thank Patrick (Fitzgerald) for letting her know about a leak in her crawl space. He also called her back to make sure she knew the details of the leak. She wants his supervisor to know her appreciation for such a conscientious employee.
A note to our Vice President, my Mama, Gena Lupini: D.D. wants to tell us how amazing our company is from the phone calls to the technician. She is over the top happy. We have an absolutely wonderful company and employees.
I got extra treats the day she received that message!
This is another one to Ma Ma.
B.K., the school owner, wanted to make sure I post something that Tony (York) was phenomenal to deal with. He took his time and explained in detail the treatment method, the chemical used, everything. This gentleman is a very happy customer!
From receptionist: My technician, Josh (Desper), was very informative. I liked him very much. She would like him to be her technician from now on. M.M.
The following is a handwritten note mailed to our office:
Rhonda (Grubbs), I appreciated your help in scheduling a quick solution to my “flea” problem. It was a horrible week for me, and you changed that to a better day!!,
Many, Many, Many, Thanks L.M.
Call in: L.K. w/ (Real Estate Co.) really appreciated Sunny (Anderson). He said “she helped them out a lot and she is an asset to the company. “Sunny made them a customer for life. He will use us for all his termite inspections from now on because of Sunny.”
And finally an email to Daddy Nick: This last one really surprised me when Daddy Nick read it in our meeting. It made me waggle my tail with joy, and pant with excitement!
“I just Love Hunter’s Blog. This is obviously a very intelligent, adorable little dog.”
Thanks for joining me this week. If you need termite or pest control, Who ya’ gonna’ call? Call Loyal!! I say, Who ya’ gonna’ call? Call Loyal!! Think of this phrase to the tune of “Ghostbusters.”!! Remember it? I love this little tune. I hope you do. Ruff! Ruff!
Loyal Team All Stars – All Star Review (3) in Virginia
Serving the Henrico and Richmond VA area since 1960