Marshall C. Avatar
Marshall C.
10/03/2024
Wonderful service, technician, polite, efficient, a pleasure to meet and work with Comma highly recommend
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Ara G. Avatar
Ara G.
9/20/2024
The attendant (Mr. Booker Woods) was very courteous professional, experienced, and very knowledgeable in the field of work.
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Leroy G. Avatar
Leroy G.
9/16/2024
I highly recommend Loyal Termite & Pest Control company. I received outstanding customer service from Andrew. He is very knowledgeable of his job and is professional, personable and courteous. He is an excellent ambassador for the company..
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Shirley C. Avatar
Shirley C.
9/14/2024
Booker did a great job, explaining the difference in the bugs I had seen and explaining exactly how and where he was going to spray. We left the house (I have asthma) and he locked the house as we asked him too. He was very neat and pleasant. We would definitely give him a 5 plus if we could. He’s a great asset to your company!!! Thank you Booker!!
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Rita H. Avatar
Rita H.
9/14/2024
Booker, the technician was Absolutely professional,friendly, explained all procedures, took his time, I felt safe and comfortable with him in my home. He also arrived 10 minutes before scheduled arrival time. I am very satisfied!!!
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Sheree G. Avatar
Sheree G.
8/16/2024
Best company. We have had them for years treating our home!
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Robert B. Avatar
Robert B.
8/16/2024
Laura has be great and speedy in setting me up for service. Today Keith came to my home and treated for the little black ants and I enjoyed talking with him about all the work he did. He is very nice and understanding of our situation.
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anne M. Avatar
anne M.
8/16/2024
Prompt response with quote and tech availability
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Christina B. Avatar
Christina B.
8/08/2024
Installation was installed quickly and sufficient. Patrick & Dwight were very professional, cleaned and vacuum after they finished. Job well done.
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Tedra D. Avatar
Tedra D.
8/01/2024
I would highly recommend Loyal Termites & Pest Control to anyone seeking pest control in the area. On Sunday, we disturbed a ground nest of yellowjackets that we didn't know were there while doing yardwork which resulted in over a dozen stings and wasps getting into our house. Monday morning we called Loyal Termites & Pest Control to see about getting service to eliminate the wasps. Tom answered the phone and was knowledgeable and understanding and assured me they could take care of the problem. He was able to get one of their technicians, Dan Denat, out the same day to take care of it for us. He arrived and walked around the property in the area of the attacks to locate the holes the hive was using and treated the problem. He said it was a large hive and to keep an eye out for any activity remaining the following morning. Today when we took a look we still saw a couple things flying in the area but were hesitant to get close enough to get a better look. He came out and rechecked the holes for us to make sure that the hive wasn't still active. He found a few half dead stragglers but felt confident that the nest was no longer active. I'm very thankful to Dan for taking the time to reassure us that the wasps are no longer a threat to us. If I could give him and Loyal Pest Control more than 5 stars I would. I highly recommend them to anyone looking for pest control in the area.
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Patricia C.
7/31/2024
I called this morning and spoke with Tamara. She was courteous and professional. Very helpful. Sent her a picture of a huge hornet nest right at the end of my house hanging from a tree limb. Dan came out today, sprayed it, knocked it down and took it away. He was also courteous, professional and very helpful. If I ever have anything like this I would call Loyal again, and hopefully work with Tamara and Dan again. They both are awesome, and I sincerely thank them for their help. Loyal is blessed to have them on their team. They both definitely deserve 5 stars.
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Janet A. Avatar
Janet A.
7/19/2024
I contacted Laura with Loyal yesterday regarding asian hornets in my hay shed. Dan Denat came out to our place this afternoon, assessed the situation, and even helped move some hay out of the shed. He located the nest, sprayed, instructed us as to how long to stay clear, and what to expect from the hornets, instructed us as to how we need to clean the shed once all hornets are gone. Once again Loyal has been a wonderful company who quickly took care of a very serious problem. When we need additional services, hopefully will have Dan back to take care of the problem. Thank you Loyal once again for your excellent employee, and customer service.
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Seth B. Avatar
Seth B.
7/17/2024
Dan showed up on time and exterminated a yellow jacket nest for me at one of my rentals. He was professional and communicated well
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Dee D. Avatar
Dee D.
7/17/2024
I had never used an exterminator before. My side ditch had several different kinds of wasp and Hornets swarming probably 200. Attempted to contact several companies with no success. Called Loyal and Laura was very understanding. After several conversations she said she had someone that would come late afternoon. Mr Woods was excellent. He completely explained why the insects were there and took care of the problem. He was knowledgeable and although it was 99 degrees and the end of his day he did not hurry to get the job done. My experience with Loyal was 5 star
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Ally M. Avatar
Ally M.
7/03/2024
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jack collison
6/24/2024
Dan is very professional and pleasant to deal with, Loyal is very lucky to have him
representing them
Jack collison
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jack c. Avatar
jack c.
6/24/2024
Dan is very professional and always delivers, a pleasure to work with Jack Collison
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Gwalt D. Avatar
Gwalt D.
6/19/2024
D came out today to service our home and he was very professional and thorough.Great personality and friendly
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1-2-3 G. Avatar
1-2-3 G.
6/19/2024
Darryell is very patient and knowledgeable. He came to our house for the 2nd time in a week because we are seeing water bugs in the garage and inside the house. He explained to us why they come inside and killed one of them for us while treating the property. He also advised us on the dangerous spider he saw in the garage and suggested we should be careful when working/cleaning the garage. Great guy who provides excellent service.
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Caryn G. Avatar
Caryn G.
6/17/2024
Today was the 2nd time D was at my house to spray for bugs and things he does a phenomenal job. He is such a great guy to talk to and help figure out what is needed. Definitely the best tech that has ever been to my home.
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Pam A. Avatar
Pam A.
6/06/2024
My guy is always the most polite and considerate person. Doesca very through job.
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stanley m. Avatar
stanley m.
5/19/2024
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Mike Avatar
Mike
5/19/2024
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Teresa J. Avatar
Teresa J.
5/19/2024
I have termite inspection and quarterly pest control services with Loyal. My service technician, Debra, is very conscientious and knowledgeable about the products and the process. She has come to treat special cases for ground bees and ants. She is the best! I would recommend Loyal.
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Marcia B. Avatar
Marcia B.
5/10/2024
I’m the manager at the high school Dan is wonderful and checks with me each time if I’m having any issues checks everything. Dan is very friendly and always professional I always look forward to his visits and know any issues would be taken care of
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lilf23 Avatar
lilf23
5/09/2024
Dan goes above and beyond to make sure all issues are addressed and corrected! Highly recommend!
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GCM Avatar
GCM
5/08/2024
I recently moved to VA and started to see a variety of insects, flies, etc. appear in and around my home. Based on the types of bugs identified by Dan Denat, my technician, I opted for the second package level. I have found no bugs in my home since my initial spray treatment and I have only seen one yellow jacket out by the woods in my backyard. Dan Denat is very thorough in identifying the initial status of bug infestation and the best course of action to wipe out the bugs, as well as delivering great service with follow-up.
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louay j. Avatar
louay j.
5/06/2024
They're the best in business.
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K &. Avatar
K &.
5/04/2024
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ann f. Avatar
ann f.
5/04/2024
Laura was very kind and understanding of my situation don the exterminator was pleasant and explained everything he was doing
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Pest Control Reviews in Virginia

Serving the Henrico and Richmond VA area since 1960

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