carpenter antAmong the largest of ants, 1/4- to 3/8-inch long. Color varies depending on species, from red to black or a combination. The most common species is black.

Old House Borer Long, thin antennae that are often as long (or longer) than the body of the beetle; 5/8- to 1-inch in length. The beetle's body has a slightly flattened appearance, and its color may appear dark gray, but is usually brownish black to black. It is not often that a homeowner or pest control operator actually finds adult old house borers in a structure; the sound of the larvae feeding, exit holes and frass are the signs that usually point to an infestation. 

powderpost beetleReddish brown, with long, narrow, flat bodies; 1/8- to 1/4-inch.

subterranean termiteWhile all termites have long narrow bodies, they vary greatly in appearance depending on the termite's role in the colony. Subterranean termite workers are pale cream-colored and 1/8-inch long; soldiers have elongated heads with pincer-like mandibles, and primary reproductives (commonly called "swarmers" and the termites most often seen in the open) are dark brown or black and 1 inch long, with large whitish wings.


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First, your staff took my call this morning and managed to indeed have someone come by my home this afternoon! I did not get your dispatcher's name but he was very "can do" in trying to help.

Even more impressive, was the fact that Gretchen was the member of your staff that re-worked her schedule in order to fit a service call to our home into her schedule today.

She showed up at the time she said, and then she insightfully diagnosed our exact pest issue like a veteran detective!

I strongly suspect you get many accolades for Gretchen's expertise and customer support. You can certainly add us to that list. She is an outstanding representative of your company!

- Kurt