“Loyal Pest did a wonderful job determining the pest control needs for Monumental Church. Historic Richmond Foundation, as the owner has a responsibility to maintain one of the oldest buildings in the city-a National Register structure. Loyal Pest was chosen due to their experience in the field, in caring for buildings with similar needs as the church. We could not be more pleased with the results.”

Joanne McDonald
Historic Richmond Foundation

“I wanted to let you know how great your inspectors are and have been over the last 21 years that I have been in Real Estate. Although I personally do not sell anymore, my agents use Loyal all the time. They are always pleased with your quick response time on both the inspection as well as getting the reports to the closing attorneys on time. Long and Foster enjoys a solid relationship with Loyal and we appreciate your service to our sales associates.”

Scott Shaheen
Long & Foster Realtors

“We have worked with Loyal Termite and Pest for over 25 years. We have found them to be responsive, professional and thorough. I recommend them to everyone! Thanks Loyal!”

Earl Jackson
Prudential Slater James River Realtors

“During my many years in real estate, Loyal Termite has been my company of choice. They are prompt, professional and willing to go the extra mile when I need a quick turn-around or treatment. Loyal has been an advocate for me as a Realtor as well as Keller Williams Realty and our Realtor association. Loyal is truly “Loyal” to our clients and to me as a Realtor. I look forward to many more successful years with Loyal.”

Linda Burchett
Keller Williams Realty

“I have recently begun using Loyal Pest Control for my own home and after using another firm for 8 years with yearly inspections, Loyal detected live termites where there had been previous damage in my crawl space. I had them treat my home as the damage was not too much, and they did a great job. As a Realtor with Keller Williams Realty I have been using them for termite inspections and have had terrific service. My confidence in their ability to detect and treat has been greatly boosted this year. Many agents in my agency recommend them and so do I without hesitation. Please feel free to contact me if you have any hesitation or questions.”

Mike Kane
Keller Williams Realty

“We wanted to thank you for sending Mr. Tony York, (Inspector) to inspect our home for termites. He was very informative as to what needed to be done and the procedure that would be used to treat our home. He made us feel comfortable and sure that we had chosen the right termite company to treat our home. Loyal has been in our community for a very long time and we are happy to see it still offers the service it has been known for so many years. Mr. York was very professional and polite and made sure we understood exactly what needed to be done.

Also, thank you for sending Andrew to treat our home for termites. He was very thorough in explaining how the treatment worked and what he would be doing. He represented your company in a very professional manner. He showed respect for our property and our home and did a very neat job. Andrew was very polite and courteous. He performed all the duties that were explained to us in the contract. It is obvious that these two employees like what they do and who they work for and the way they conducted themselves proves they are conscientious over their work performance and making sure the job is done right. Thank you Mr. York and Andrew!”

Sincerely,
Johnnie and Debbie Pennell

“Just a note to let you know how much I appreciate the help your employee, David Anderson, has been to me over the years. David's helped me with termite inspections, carpenter ants, fleas, and crawl space mold concerns from time to time over the years at the dozen homes I own and manage in the west end. He's professional, thorough, punctual, courteous, friendly and helpful. Here are three examples of his helpfulness, things, in addition to those already mentioned, that make him a good ambassador for you and keep me as a “loyal” customer. First just recently he pointed out a leaking pipe in the crawl space that he noticed while doing an inspection. Second, a couple times I've emailed him a digital picture of a concern and he's given me advice over the phone. Third, he even tolerates me crawling in the crawl spaces him from time to time. I appreciate those things. Please pass my thanks on to David.

Sincerely, your “loyal” customer,”
Tim Maloney

“I am writing to commend two of your employees. Early this month I discovered what I believed was termite damage to a door frame in my garage, which is attached to my house. I subsequently asked three different companies to diagnose the problem and give me estimates of the cost for treatment. Your company dispatched Mr. Phillip Mulligan, who was both professional and courteous in his approach, whose examination I thought was thorough, and whose diagnosis I felt was reasonable and accurate. (such was not the case with the other companies' representatives.)

I asked your company to perform the treatment, and you dispatched Mr. Andrew Heiskill. He too I found to be both friendly and professional, and I was impressed with the manner in which he did his job. Both men telephoned me when they determined they were going to be slightly late for appointments, and both represented your company extremely well. I would not hesitate to recommend you to a friend or family member. Thank you.”

Carl D. Carlson